Trust, Safety & Security
Our Commitment
Equity Law Group recognises that clients may entrust the firm with confidential legal, personal, financial, and document information.
The firm is committed to protecting information through appropriate administrative, technical, and organisational safeguards consistent with applicable legal, privacy, and professional obligations.
Client Confidentiality
As a BC law firm, Equity Law Group is subject to professional obligations concerning client confidentiality and the protection of information obtained in the course of providing legal services.
Access to client information should be limited to authorised individuals who require the information for legitimate business or legal-service purposes.
Encryption in Transit
Information transmitted between the user's browser and website services should be protected using HTTPS/TLS encryption.
This helps protect information while it is travelling between the user's device and the relevant web service.
Third-Party Technology
The website uses technology providers for certain functionality, which may include:
- Sanity for CMS/content management
- Resend for email delivery
- Crisp for live chat
- Google services for analytics/tag management
Security practices therefore also depend in part on the security measures implemented by these service providers.
Preventing Unauthorised Access
Equity Law Group takes reasonable measures intended to prevent unauthorised access, alteration, disclosure, or destruction of information.
However, no internet-based system can be guaranteed to be completely secure.
Users should therefore exercise caution when transmitting confidential information over the internet, particularly when using shared or public computers or networks.
We will never ask you to send banking details, or change payment instructions, by text or email. If you receive such a request, call us at 604-259-2844 before acting.
Reporting a Security Concern
If a user believes that:
- Their account has been compromised,
- Confidential information has been exposed,
- They have received suspicious communications,
- They have discovered a security vulnerability, or
- Someone has accessed information without authorisation,
they should contact Equity Law Group promptly.
Equity Law Group
4128 Fraser St
Vancouver, BC V5V 4E8
Phone: 604-259-2844
Email: info@equitylawgroup.ca
Important Disclaimer
Security descriptions on this page are intended to explain the firm's general approach and should not be interpreted as a guarantee that a particular security control, encryption method, storage location, or technical safeguard is used unless confirmed by Equity Law Group's actual systems and service providers.